1. How do you rate the products you purchase from INHECO?
1. How do you rate the products you purchase from INHECO? 1 2 3 4 N/A a. Quality
a. Quality 1 2 3 4 N/A b. Price
b. Price 1 2 3 4 N/A c. Delivery
c. Delivery 1 2 3 4 N/A d. Documentation
d. Documentation 1 2 3 4 N/A Additional comments, suggestions for improvement
2. How do you rate our technical support?
2. How do you rate our technical support? 1 2 3 4 N/A a. Knowledge
a. Knowledge 1 2 3 4 N/A b. Availability
b. Availability 1 2 3 4 N/A c. Communication
c. Communication 1 2 3 4 N/A Additional comments, suggestions for improvement
3. How do you rate our customer service?
3. How do you rate our customer service? 1 2 3 4 N/A a. Knowledge
a. Knowledge 1 2 3 4 N/A b. Availability
b. Availability 1 2 3 4 N/A c. Order placing process
c. Order placing process 1 2 3 4 N/A Additional comments, suggestions for improvement
4. How do you rate our sales staff?
4. How do you rate our sales staff? 1 2 3 4 N/A a. Knowledge
a. Knowledge 1 2 3 4 N/A b. Availability
b. Availability 1 2 3 4 N/A c. Communication
c. Communication 1 2 3 4 N/A Additional comments, suggestions for improvement
5. How would you rate INHECO compared to similar vendors/competitors?
5. How would you rate INHECO compared to similar vendors/competitors? 1 2 3 4 N/A a. Quality
a. Quality 1 2 3 4 N/A b. Price
b. Price 1 2 3 4 N/A c. Service
c. Service 1 2 3 4 N/A d. Technical Support
d. Technical Support 1 2 3 4 N/A Additional comments, suggestions for improvement
6. If you have had a complaint about INHECO this year, how do you feel your complaint was dealt with?
6. If you have had a complaint about INHECO this year, how do you feel your complaint was dealt with? 1 2 3 4 N/A Additional comments, suggestions for improvement
This form was filled out by:
Name:
Capacity:
Company:
E-Mail:
Would you like take part in this Survey on a yearly basis: Yes No
