Return of Devices · Old Equipment Disposal in Germany

Return of instruments to be scrabbed according to ElektroG3 2022

To return the instrument please contact techhotline@inheco.com with the following contact form incl. the part name, part number and serial number of the instrument. Also please confirm that the instrument is decontaminated and cleaned effectively.

As soon as we received this information, we will provide the return address and how to label the package.
Ship the instrument to the address provided by Inheco.
Inheco will scrab the instrument according to the german recycling laws.

* These fields are required.

Customer Company Data

Name *

Email *

Company

Street

Postcode / City

Country

Phone

INHECO part number

(shown on the label of the device)

INHECO part description

(shown on the label of the device)

INHECO serial number

(shown on the label of the device)

RMA Compliance Statement:

INHECO will only accept devices for return that do not pose a threat to the health of our staff. In particular, do not send devices that have been used in Biosafety Level 3 and 4 environments or have been exposed to radioactive or radiation materials. Please answer the following questions to determine whether the units need to be decontaminated:

Are the parts new/unused/out of the box? *

Is there a possibility that the parts / devices have been in contact with harmful substances? *

If the answer is yes, the units need decontamination. Have the parts / devices been decontaminated and cleaned, effectively removing or neutralizing all harmful substances and properties? *

I declare that the above parts / devices destined for return to INHECO do not pose any risk to the health of human beings, and that the devices have not been used in Biosafety Level 3 and 4 environments and have not been exposed to radioactive or radiation materials. INHECO staff can handle the devices without health risks and safety protective measures. I specifically state that any residue left on the device due to the usage of the device does not constitute any health risk. Any health or safety issues due to insufficient decontamination/cleaning of the returned products are the responsibility of the sender.

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