Technical support for your INHECO devices

Questions about your INHECO device? Problems with an INHECO product? We can help.

We appreciate the importance of a speedy response, in the laboratory and especially in diagnostics. We focus on understanding your issue quickly and efficiently so that you can have your equipment back in use as soon as possible.

Our Self-Help section in the Customer Login area covers problems that you can solve by yourself, with the help of our Knowledge Base. You can also find information on prices and delivery times for calibrations and forms for returns. Everything is designed to help us deal with your enquiry more quickly.
 

Get answers to problems in our Self-Help section

Register or sign into the Customer Login area to access:
  • INHECO Knowledge Base and FAQs
  • Support Software
  • Trouble Shooting Guides and Forms
  • DLL (dynamic link library)
  • Product Manuals
  • Firmware Command Sets and other integration documents
  • Packing Instructions
  • Return Forms
 

Contact us about your INHECO products

We try to answer on the same working day, and within 24 hours between Monday and Friday.

INHECO technical support
Phone: +49 89 899593-121 (Monday to Friday 8 a.m. to 5 p.m. CET)
Email: techhotline@inheco.com
 

Or use our Contact Form

INHECO
Industrial Heating & Cooling GmbH
Fraunhoferstrasse 11
82152 Martinsried / Germany
 
INHECO Sales
Phone: +49 89 899593-120
Email: sales@inheco.com
 
INHECO Technical Support
Phone: +49 89 899593-121
Email: techhotline@inheco.com
 
INHECO HR
Phone: +49 89 899593-420
Email: jobs@inheco.com
 © INHECO Industrial Heating & Cooling GmbH