Support for your Inheco Measurement Plate IMP
Welcome to the support area for Inheco Measurement Plate IMP.
To keep your IMP working within its specifications we recommend regular checks and recalibration. In the unlikely event of the IMP developing technical problems, please contact Inheco Technical Support. The IMP contains sensors for checking temperature, humidity and shaking functionality. Regular testing of sensor quality by a DaKKs/NIST certified laboratory is important, especially for laboratories working according to Good Laboratory Practice (GLP) principles.
Your IMP instrument delivers precise accurate verification of your Inheco instruments. In order to ensure that the IMP continues to deliver accurate results, we strongly recommend that your IMP instrument is re-calibrated on an annual basis. Inheco works with an accredited calibration laboratory and can provide a full re-calibration service for your IMP.
To request a recalibration, please fill out the appropriate form.
The IMP is battery operated, and we recommend regular replacement of the battery. Since the measurement performance of the IMP depends on a fully functional battery, we replace it every time the IMP is recalibrated. Below, you’ll find Instructions, Software and Troubleshooting tips that can help you solve the problem before you contact us. If you need personalized advice, we look forward to hearing from you, by phone or by e-mail.
Inheco technical support
Phone: +49 89 899593-121 (Monday to Friday 8 a.m. to 5 p.m. CET)
Email: techhotline@inheco.com
Instructions and Operating manuals:
Choose the manual for your instrument and download it as a PDF document.