Support for your Inheco Teleshake 95/ Teleshake 95 AC /Teleshake AC
Welcome to the support area for Inheco Teleshake 95 / Teleshake 95 AC / Teleshake AC.
Answers to common issues
The Teleshake 95 and the Teleshake 95 AC are controlled by Multi TEC Control (MTC) or Single TEC Control (STC). If there’s a fault, the first step is to identify whether it’s the unit, the controller, or the slot that is causing a problem.
The Teleshake 95 rarely fails and has not parts for preventive maintenance. However, defects can occur, and we can help you with them. The Teleshake 95 AC and the Teleshake AC are more complex instruments and require regular maintenance to ensure that they continue to operate and provide optimal performance. We provide preventative maintenance services, any required maintenance is completed by our team of qualified service experts. Services include:
- Servo maintenance
The Active Clamping mechanism servo has a running lifespan of at least 3750 cycles, at which point it is recommended to service/replace the servo motor.
Our experts will review and test your instrument, completing a full service and overhaul to ensure that it continues to provide trouble free operations. Preventative maintenance can significantly increase the longevity of your Inheco product, please contact techhotline@inheco.com for more information.
Here you can find Instructions, Software and Troubleshooting tips that can help you solve the problem before you contact us. If you need personalized advice, we look forward to hearing from you, by phone or by e-mail.
Inheco technical support
Phone: +49 89 899593-121 (Monday to Friday 8 a.m. to 5 p.m. CET)
Email: techhotline@inheco.com
Instructions and Operating manuals:
Choose the manual for your instrument and download it as a PDF document.
Support Software/dll
Download the latest software.